Returns
Every TrBasic piece is made to order, just for you. Because of that, we can't accept returns for a change of mind — a printed piece can't go back on the shelf.
Damaged, misprinted, or wrong items
If your order arrives damaged, misprinted, or different from what you ordered, we'll make it right with a reprint or a refund. To claim:
- Keep the packaging.
- Photograph the issue.
- Contact us within 30 days of delivery (see Contact) with your order details and the photos.
What to expect
Print colors can vary slightly from screen to screen — that's normal for print-on-demand and isn't a defect. Size and product specs are listed on every product card; please check them before ordering.